Terms and Conditions

Terms and Conditions - Computer Troubleshooters

General Terms of Trade

  • Payment is due at time of service
  • A minimum service charge applies for inspection work
  • Late payments will incur a fee
  • Detailed Terms of Trade are printed on the rear of our invoices by singing the Repair & Service Notice, you agree to these detailed terms.


The repair of the customer’s goods may result in the loss of any user generated data, and as such the customer is wholly responsible for any backups of aforementioned data.(Please ensure that you have made a copy of any data saved on your goods.) Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.

Uncollected Goods

Where goods are left uncollected after repair or other treatment in the course of business – after 3 months – CT will give written notice to the customer advising that they intend to dispose of the goods. If the goods remain uncollected after 3 months of that notice, they may be disposed of by public auction or by private sale for a fair value without refund to the customer.